Cookies Policy

This Cookies Policy explains how cookies and similar technologies are used on sofamyio.com. It should be read together with the Privacy Policy, as both documents describe how information is collected, used, and protected when accessing or using the website.

1. What Cookies Are

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device, remember preferences, and function correctly during your visit.

2. Types of Cookies Used

The website uses cookies for limited and clearly defined purposes, consistent with the Privacy Policy:

• Essential cookies: Necessary for basic website operation, including page navigation, secure access, and order processing
• Functional cookies: Used to remember user preferences such as language or regional settings
• Analytical cookies: Used to collect aggregated and anonymised data to understand how visitors use the website and to improve performance

3. How Cookies Are Used

Cookies support functions that are directly related to legitimate website operations, including:

• Ensuring the website operates securely and efficiently
• Improving layout, navigation, and technical performance
• Identifying and resolving technical issues

4. Managing Cookie Preferences

You may manage or disable cookies through your browser settings at any time. Please note that restricting certain cookies may affect website functionality and limit access to specific features.

5. Third-Party Cookies

In limited cases, third-party service providers may place cookies on your device for analytical or technical purposes. These cookies are governed by the respective third-party policies and are used only to support website operation or performance analysis.

6. Updates to This Cookies Policy

This Cookies Policy may be updated from time to time to reflect changes in technology, legal requirements, or website functionality. Any updates will be published on this page.

7. Contact Information

If you have questions about this Cookies Policy or the use of cookies on the website, please contact us using the details below:

• Address: APT BLK 468 HOUGANG AVENUE 8 #10-1506, SINGAPORE 530468, SINGAPORE
• E-mail: revenue@sofamyio.com
• Phone: +65 (895) 86280
• Customer Support Hours: Monday to Friday, 09:00 – 18:00 (Local Time). Enquiries received outside these hours or on public holidays will be responded to on the next business day